Our Services
For more than 45 years, Maximus has been a partner of choice with governments worldwide to deliver practical and innovative solutions for more effective and efficient health and human services solutions.
BPO and Call Centers
As a leading government contact center provider, we're at the forefront of turning old-school call centers into true citizen engagement centers. By integrating multiple channels – from self-service (like IVR and web chat) to live agents – we create seamless experiences that make it easier for citizens to access the services they need.
Our contact center solutions include:
- Inbound and outbound calling
- Web chat and social media management
- Workforce management and scheduling
- Quality assurance and analytics
- Multi-channel omnichannel platforms
Employment Services
At Maximus, we understand the challenges that governments face in providing good training, rehabilitation, and employment services to citizens. As a market leader of employability support and training, Maximus has decades of experience operating career and workforce projects that deliver results that matter for all stakeholders.
Our services include:
- Workforce development and training programs
- Job readiness and career counseling
- Apprenticeships and internships
- Recruitment and placement
- Performance management and monitoring
- Program design and evaluation
Health Services
As a leading global provider of health and wellbeing services, we work with both government and businesses to promote physical, mental, and social wellbeing. Whether that's providing interventions to improve health outcomes, managing population health, or delivering clinical services, we bring a data-driven approach to every engagement.
Our health services include:
- Occupational health and pre-employment screening
- Population health management
- Clinical services and case management
- Public health programs
- Health IT and data analytics
- Wellness programs and health promotion